STAGE 1

Taking over the property for management

We take over the apartment together with the full set of documents and keys, making sure that all important information about the property is passed on. We then prepare the interior for letting: we repair faults and improve its visual appeal so that the property is as attractive as possible to potential tenants.

• Document takeover – collecting a full set of documents and warranties and digitizing them in the form of scans.
• Settlement verification – auditing the current payment status with the property manager and utility providers.
• Property inventory – detailed inspection of furnishings and preparation of technical documentation.
• Home staging and photo shoot – professional preparation of the interior and advertising photographs.
• Rental strategy – preparing a promotion plan and a secure tenancy agreement.
• Client Portal – setting up an online account and entering data into the service system.

STAGE 2

Finding the right tenant

We focus on rental security by rigorously verifying the reliability and financial stability of candidates in line with your guidelines. Once a tenant has been selected, we prepare a precise agreement that protects your interests as fully as possible and clearly sets out the obligations of both parties.

• Tenant profile – defining the characteristics of the ideal tenant, tailored to your requirements.
• Preparing an offer – creating a reliable and attractive description that includes every important detail of the apartment.
• Market and price analysis – monitoring relevant websites and working with agents to optimize the rent.
• Enquiries and viewings – providing information and showing the apartment seven days a week.
• Two-stage verification – careful selection of candidates and choosing the most reliable tenant.
• Completion and handover – signing the agreement and report and officially handing over the keys.

STAGE 3

Ongoing rental management

Our care continues throughout the entire tenancy. We keep payments on track, respond quickly to maintenance issues with the help of trusted contractors, and take over communication with tenants. Thanks to the Client Portal, you retain full control over your property at all times, from anywhere.

• Owner representation – comprehensive representation in dealings with tenants, building administration and institutions.
• Payment monitoring – ensuring timely payment of rent, utilities bills and community service charges.
• Technical care – ongoing monitoring of the apartment’s condition and organizing repairs with trusted contractors.
• Inspection visits – at least two property inspections per year to check how the apartment is being used.
• Online portal support – updating data and reporting rental status in real time.
• Support in difficult situations – handling termination procedures in the event of breaches by the tenant.

STAGE 4

End of tenancy

We market your property in advance to maintain rental continuity. We take back possession of the apartment on the basis of a detailed inventory and handover report, checking its technical condition and settling any damage from the security deposit. Once the formalities are complete, we quickly prepare the apartment for the next tenant.

• Rental continuity – starting to market your property while the current agreement is still in force.
• Rigorous handover – detailed verification of the apartment’s condition for any damage.
• Deposit settlement – precise deduction of repair costs and shortcomings from the tenant’s security deposit.
• Refreshing the apartment – carrying out the necessary touch-ups and preparing the interior for the new tenant.